OMBUDSMAN INSTITUTIONS AND ADMINISTRATIVE EFFICIENCY: A COMPREHENSIVE ANALYSIS

[1] Madam Justice Florence N. Mumba. "The Ombudsman: The Need for Protection and Control", in Norman Lewis and S.S Singh(eds.), 'Ombudsmen: India and the World Community', Indian Institute of Public Administration, British Council Division and British High Commission, New Delhi. 1995, p.37.

[2] Lokpal and Lokayukta, https://www.drishtiias.com/important-institutions/drishti-specialsimportant-institutions-national-institutions/lokpal-lokayukta-ombudsman-upsc-governance-transparency

[3] (No date a) Shodhganga - a reservoir of Indian theses @ inflibnet. Available at: https://shodhganga.inflibnet.ac.in/ (Accessed: 21 August 2023).

[4] Chandra Bansi Singh v. State of Bihar, AIR 1984 SC1767: (1984) 4 SCC 316.

[5] Barium Chemicals Ltd v. Company Law Board, AIR 1967 SC 295: 1966 Supp SCR 311.

[6] Lokpal and Lokayukta Act, 2013, https://www.gktoday.in/gk/lokpal-and-lokayukta-act-2013/

[7] Sarojini Sharan, OMBUDSMAN IN INDIA, 32 INDIAN J. POLIT. SCI. 158–174 (1971).

[8] Salient features of Lokpal, Lokayuktas Bill - The Hindu, , https://www.thehindu.com/news/national/salientfeatures-of-lokpal-lokayuktas-bill/article5474256.ece

[9] Lokpal and Lokayukta Act, 2013, https://www.gktoday.in/gk/lokpal-and-lokayukta-act-2013/

[10] Gellhorn, When Americans Complain, 1966.

[11] Corrie, Priyasha, Instilling Public Confidence in Administration: The Need for an Ombudsman-like Institution in India (May 11, 2008). Available at SSRN: https://ssrn.com/abstract=1131678 or http://dx.doi.org/10.2139/ssrn.1131678

[12] Dhawan, Y. (2020) Position of Ombudsman in India, International Journal of Law Management & Humanities. Available at: https://www.ijlmh.com/wp-content/uploads/2020/05/Position-of-ombudsman-in-India-2.pdf  (Accessed: 22 August 2023).

[13] A.T.M. Obaidullah, Democracy and Good Governance: Role of Ombudsman, Bangaldesh Institute of Parliamentary Studies, Dhaka, 1st ed., 2001.

[14] Pradeep K Baisakh, The Lokpal cycle, http://www.indiatogether.org/2005/jan/law-lokpal.htm (Accessed: 21 August 2023).

[15] Sunil Kumar v. State of West Bengal, AIR 1980 SC 1170, Satyendra Chandra Jain v. Punjab National Bank, (1997) 11 SCC 306

[16] Sandeep Suresh, The Extraordinary Institution of Ombudsman: A Strategy for Dealing with Administrative Faults, 1 CALJ 43 (2013).

[17] Faizanuddin , Toothless Watchdogs, http://www.indianexpress.com/res/web/pIe/ie/daily/19991011/iex11076.html (Accessed: 21 August 2023).

[18] Arcle on Ombudsman, Encyclopedia Britannica, Vol.16, 151 ed.,1986, pp. 960-61

[19] Gary Pienaar, The Role Of The Ombudsman In Fightng Corruption, The 9th International Anti-Corruption Conference, Durban, South Africa, 1999.

[20] Preeti Dileep Pohekar, A Study Of Ombudsman System In India, Gyan Publishing House, New Delhi, 2010.

[21] A, A. (2012) Making sense of the muddle: the ombudsman and administrative justice, 2002-2011, Web of Science . Available at: https://www.webofscience.com/wos/woscc/full-record/WOS:000212525200007 (Accessed: 22 August 2023).

[22] Robin K. Matsunaga, The Ombudsman, National Conference of State Legislatures, Louisiana, United States of America, 1999, viewed on April 3, 2013.

[23] B.C. Development Corp vs. Friedman, 51985 1 W.W.R 193 (SCC) at 206.

[24] Durga Hotel Complex vs RBI, (2007)5 SCC 120

[25] G. Sadanandan vs. State of Kerala, AIR1966 SC 1925.

[26]Institution of A.P. Lokyukta/Upa/Lokyukta v. T. Ramma Subba Reddy, (1997) 9 SCC 42.

[27] Obrien N, What Future for the Ombudsman? Volume86, Issue1,Page72-80, Political Quarterly, 2015-05-13, web of science https://www.webofscience.com/wos/woscc/full-record/WOS:000352817500011 (Accessed: 22 August 2023).