SOCIAL SECURITY FOR APP-BASED DELIVERY WORKERS IN INDIA: A STUDY OF AWARENESS, ACCESS, AND CHALLENGES

The rapid and dynamic growth of the gig economy has created a lot of new opportunities through digital platforms, particularly in food deliver, grocery delivery, and other e-commerce services. Although app-based delivery offers flexibility and opportunities to earn an income, workers may face challenges relating to road safety, income benefit, and other social security benefits. The recognition of gig and platform workers under the code on social security 2020.marks an important development in Indian labour. However, the availability of a legal framework does not necessarily ensure that workers are aware of their rights or if easy access is available to them. The study seeks to identify the possible gap between the legal recognition of gig and platform workers and the practical accessibility of social security benefits.it also aims to suggest measures to improve awareness. Simplify the process of registration and strengthen the support for the gig workers. By examining both legal framework and respondent’s experiences, the research aims to contribute to the discussion on making social security protection more accessible effective for workers in India’s growing platform economy.